Terms of Service
Last Updated: [Date]
Please read these Terms of Service ("Terms") carefully before using the services provided by [Your Company Name] ("we," "our," or "us"). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.
1. Description of Service
We provide a managed WhatsApp marketing service which includes sending up to 25,000 messages per month on behalf of the client using the Official WhatsApp API, creating creative assets (designs and reels), and setting up a custom chatbot, as detailed on our website.
2. User Responsibilities
By using our Service, you agree to the following:
- You are responsible for the content of the messages sent on your behalf. All content must comply with applicable laws and WhatsApp's Commerce Policy.
- You must have obtained explicit, opt-in consent from every contact you provide to us before any messages are sent. You are solely responsible for ensuring compliance with all anti-spam and data protection laws.
- You will not use our Service for any illegal, harmful, or fraudulent activities, including sending spam, phishing, or distributing malware.
3. Fees and Payment
The fee for our standard service is ₹21,000 per month, payable in advance. Additional fees for communication add-on plans will be billed as per the selected plan. Payments are non-refundable. If you opt for the 3-month advance payment offer, the free landing page will be developed after the payment is successfully processed.
4. Term and Termination
This agreement is on a month-to-month basis and will automatically renew unless terminated. We reserve the right to suspend or terminate your access to the Service at any time, without notice, for conduct that violates these Terms or is otherwise harmful to other users of the Service, us, or third parties.
5. Intellectual Property
We retain all rights, title, and interest in and to our Service, including all related software and technology. You retain all rights to the content and contact lists you provide to us, but you grant us a license to use this material for the purpose of performing the services outlined in this agreement.
6. Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranty that the Service will be uninterrupted, timely, secure, or error-free. The deliverability and open rates of messages are dependent on factors outside our control, such as WhatsApp's systems and end-user behavior, and are not guaranteed.
7. Limitation of Liability
In no event shall [Your Company Name], nor its directors, employees, or partners, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
8. Indemnification
You agree to defend, indemnify and hold harmless [Your Company Name] and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of your use and access of the Service, or a breach of these Terms.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes will be subject to the exclusive jurisdiction of the courts located in [Your City, State].
10. Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
11. Contact Us
If you have any questions about these Terms, please contact us at: